SummaryAs a Personal Stylists Sales Manager at Michigan Avenue, you will lead and cultivate the Personal Stylists program within the store. Your role involves fostering client relationships and coaching Personal Stylists to retain and grow the lifetime value of loyal clients. You will report to a Senior Group Manager or the Director of Sales Experience.
Responsibilities- Recruit, hire, and train new Personal Stylists and develop potential NM associates for the Personal Stylist program.
- Coach Personal Stylists through strategy sessions to enhance client engagement and spending opportunities.
- Oversee the development of outreach strategies for digital selling and in-person FREs.
- Provide product knowledge, trend updates, and selling skills to drive wardrobing and styling.
- Build relationships with brand partners and merchants to meet client needs.
- Manage the operational aspects of the Personal Styling Studio to optimize processes and client experience.
- Oversee Stylist assistants to maximize resources and productivity.
- Assist Personal Stylists in creating strategies to develop and grow client bases.
- Establish a local community network through philanthropic involvement and events.
- Partner with cross-functional teams to strategize personalized events for the Personal Stylist team.
Requirements- 6-8 years of relevant experience, preferably in luxury retail fashion.
- Proven track record of building teams and achieving results.
- Strong selling expertise across all categories with a foundation in product knowledge.
- Excellent oral and written communication skills.
- Strong attention to detail and a "win together" mentality.
- Basic proficiency with MS Office Product Suite.
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