Private Client Advisor - The Shops At Crystals

Summary

The Private Client Advisor is responsible for promoting high-end product categories to VIC and high-net-worth clients while achieving targeted sales objectives. The role focuses on building and maintaining a book of top clients, delivering an elevated brand experience, and mentoring the store team on the ideal selling ceremony. This position involves appointment-based selling, hosting events, and close collaboration with Store leadership and Client Relations.

Responsibilities

• Drive personal sales targets and achieve high-end penetration across all product categories
• Maintain and grow a client book producing a minimum $3,000,000 in sales
• Identify, recruit, and develop high-net-worth clients and prospects
• Collaborate with Store leaders and Client Relations on retention and development strategies
• Host in-person and virtual appointment-based selling, wardrobing, and client events
• Mentor and support store team to elevate the client experience and selling standards
• Stay current on product, brand history, competitors, and market trends to advise clients

Requirements

• Minimum 5 years' experience; luxury retail preferred
• Proven track record developing authentic client relationships
• Confirmed sales record of minimum $3,000,000 with strong high-end penetration
• Proficient with POS and inventory management systems; strong digital literacy
• Flexible availability including nights, weekends, and holidays
• High school diploma required; ability to lift up to 10 lbs; foreign language skills a plus