Private Client Advisor - The Shops At Crystals

Summary

Private Client Advisor responsible for driving personal sales and cultivating relationships with high-net-worth and VIP clients through appointment-based in-person and virtual selling. The role focuses on achieving aggressive sales targets, growing a book of top clients, and delivering an elevated luxury client experience across product categories. The advisor will mentor colleagues, support store events, and act as a host for exclusive client occasions.

Responsibilities

• Drive personal sales targets and high-end penetration across all product categories.
• Build, maintain, and grow a balanced book of high-net-worth and VIC clients with proactive follow-up.
• Conduct private in-person and virtual appointments, wardrobing, and bespoke client services.
• Collaborate with store leadership and client development teams on retention and recruitment strategies and host client events.
• Mentor and support store teams in elevating client experience and developing their high-end client books.
• Use judgment to craft individualized client strategies and stay current on product launches and trends.

Requirements

• Minimum 5 years of experience, luxury retail preferred.
• Proven sales track record with minimum $3,000,000 in sales and strong high-end product penetration.
• Experience with POS and inventory management systems; ready-to-wear experience preferred.
• Strong interpersonal, organizational, and digital literacy skills; foreign language skills a plus.
• Minimum high school diploma; ability to lift up to 10 lbs and flexible availability including nights, weekends, and holidays.