Processor - Data

Join our team as a Processor - Data in Orangeburg, NY, where you will play a crucial role in managing membership databases and ensuring data accuracy. You will be responsible for processing data requests and maintaining effective communication with team members and clients.

• Load, update, and cancel subscribers or dependents in the membership database promptly.
• Follow data processing guidelines and meet established standards.
• Log all requests on appropriate tracking spreadsheets and save PDF requests in corresponding folders.
• Work on research queues and resolve membership discrepancies for accuracy.
• Communicate with Team Lead, team, and client personnel regarding data issues.
• Enter data from various sources including email, fax, and standard forms.
• Complete all requests within business standards.
• Perform membership audits upon request.
• Assist on EDI discrepancy error files and coordinate EDI Implementation process.

• High School Diploma.
• 1+ year of data entry experience.
• Intermediate knowledge of Excel and Microsoft Word.
• Detailed working knowledge of IBMI and Electronic Data Interchange preferred.
• Strong customer service focus and excellent verbal communication skills.
• Ability to work well under pressure and multi-task.
• 10 Key by touch and type 4-50 wpm.