SummaryThe Product Manager 1 is a key member of the Nordstrom Product Management team, championing the customer experience evolution through data-driven insights using a variety of qualitative and quantitative inputs and delivering key features, functionality and programs for Nordstrom. As a Product Manager 1 within the Customer Experience product team, you’ll play a critical role in executing our digital strategy across the Shopping Bag, Wish List and Checkout applications on Nordstrom.com and NordstromRack.com websites, iOS app and in-store Point-of-Sale system.
Responsibilities- Develop and communicate a clear product vision and strategy aligned with company goals and business priorities.
- Measure and monitor key KPI performance for Shopping Bag, Wish List and Checkout and provide insights for continuous improvements and feature opportunities.
- Prioritize features and develop quarterly priorities and annual backlog.
- Collaborate with the Experience Design, User Research and Engineering teams to create meaningful digital experiences for our customers.
- Write technical requirements and user stories.
- Embed with the Engineering squad to drive development through day-to-day management of backlog, agile ceremonies and feature releases.
- Develop a/b testing plan and run experiments to measure the success of customer optimizations.
- Identify improvement opportunities and build backlog by keeping current with customer research, competitive landscape, technology platforms and Nordstrom ecosystem.
Requirements- 1+ years of product management experience or equivalent with technology or ecommerce company preferred.
- Bachelor’s degree in Business, Math, Engineering, Computer Science, or equivalent experience.
- Basic technical background and understanding of software development principles, including Agile development, and a/b testing methodologies.
- Ability to build relationships cross-functionally with multiple teams from areas such as Analytics, Engineering and User Experience.
- Strong verbal and written communication skills, including presenting to various levels within a matrixed organization.
- Proficient in data analysis and performance metrics.
- Strong critical thinking, analytical and problem-solving skills.
- Outstanding organizational and time management skills.
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