Summary
Product Manager 2 for Transportation owns the transportation product roadmap and drives solutions to enable fast, reliable, and cost-efficient delivery across the fulfillment network. This role partners with engineering, data science, operations, carrier teams, and business stakeholders to define requirements, lead discovery, and deliver integrations across WMS, OMS, carrier APIs, and customer-facing systems. The focus is on optimizing carrier selection, last-mile performance, same-day delivery, and related KPIs to improve customer satisfaction and operational efficiency.
Responsibilities
- Define and execute the Transportation product roadmap aligned to business goals and customer experience.
- Manage backlog, write user stories and acceptance criteria, and drive feature delivery across carrier selection, routing, and rate shopping.
- Lead end-to-end product lifecycle from discovery to post-launch validation and performance monitoring.
- Collaborate cross-functionally with Engineering, Data Science, Operations, Carrier Partnerships, and UX to deliver integrated solutions.
- Design A/B tests and experimentation plans to validate delivery and shipping improvements.
- Monitor KPIs (on-time delivery, cost-per-shipment, carrier performance, same-day fulfillment) and drive continuous improvement initiatives.
Requirements
- 4+ years of product management experience, preferably in supply chain, logistics, e-commerce, or transportation.
- Bachelor's degree in Business, Engineering, Computer Science, or related field.
- Proven experience working with data science and engineering teams on data-driven products; strong analytical skills and KPI development experience.
- Basic technical proficiency with Agile methodologies, APIs, system integrations, and SQL.
- Excellent communication and stakeholder management skills and ability to operate in ambiguous, cross-functional environments.
- Preferred: experience with carrier management systems, last-mile platforms, multi-node fulfillment networks, or carrier contracting and rate shopping.
