Summary
The Product Manager leads the Watches & Fine Jewelry category and its sales team in a boutique setting. This role drives category performance and delivers elevated client experiences through coaching, business analysis, and community engagement.
Responsibilities
- Coach and inspire team members to deliver elevated client experiences and foster a collaborative, respectful working environment.
- Provide ongoing training on product knowledge, brand savoir-faire, and service delivery.
- Lead category analysis, reporting, assortment planning, and coordination with the Home Office buying team.
- Apply performance indicators and lessons learned to improve team and business results.
- Develop the client base through community involvement, local partnerships, and social and seasonal events.
Requirements
- At least 5 years of related experience.
- Ability to work collaboratively, communicate effectively, and support a strong client experience.
- Passion for the brand, its history, and its products; curiosity and desire to grow professionally.
- Bachelor's degree preferred; foreign language skills preferred but not required.
- Ability to lift 15 pounds and work a flexible schedule, including late nights, weekends, and some holidays.
- Requires in-store presence to coach teams, uphold boutique standards, and drive business results.
