SummaryAs a Program Manager at Nordstrom Supply Chain facilities in Elizabethtown, PA, you will play a crucial role in optimizing the distribution and fulfillment operations. You will focus on maximizing equipment reliability and operational performance, working closely with various teams to support material handling systems and project implementation.
Responsibilities- Provide regional support to Supply Chain control systems techs/leads, setting troubleshooting standards and managing controls-related change management.
- Coordinate work activities for Control Systems Techs/Leads to achieve goals of Supply Chain DCFC buildings.
- Act as first-level escalation support for Control Systems Techs/Leads, providing troubleshooting support for hardware or controls software systems.
- Collaborate with various teams to support MHE systems optimization and project implementation.
- Monitor MHE metrics and partner with maintenance/operations for system performance issues.
- Mentor and train CSTs and/or CSLs, setting standard operating procedures.
- Facilitate Failure/Root Cause Analysis and implement process improvements.
- Partner with DC/FC Operations leadership and vendors to plan and coordinate new technology installations.
- Communicate technical issues and project timelines with leadership and maintenance teams.
- Provide weekly site controls reliability information to Engineering Services leadership team.
Requirements- Bachelor’s degree in Electrical or Mechanical Engineering or 5+ years of equivalent experience.
- Experience with electrical theory, robotics, controls components, and automated equipment.
- Knowledge of programming software such as RSLogix5000 studio and FT View.
- Experience with motor controls, industrial electrical systems, and SCADA systems.
- Excellent written, verbal, and customer service skills.
- Ability to lead others in a technical role and interact with all levels of management.
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