Summary
Owns digital projects and platform initiatives that improve customer experiences across mobile and desktop. Partners with cross-functional teams to deliver high-quality consumer-facing digital solutions from discovery through implementation.
Responsibilities
- Manage project scope, schedules, resources, risks, issues, and delivery across multiple concurrent initiatives.
- Coordinate business analysts, product managers, design, UX, development, QA, vendors, and business stakeholders.
- Maintain project plans, documentation, status reports, and repositories, and communicate progress to leadership.
- Coordinate user acceptance testing, final sign-off, production handoff, and ongoing project needs.
Requirements
- Bachelor's degree and experience managing digital projects, including scope, timelines, and delivery.
- Experience with eCommerce or retail technology initiatives and customer experience solutions.
- Knowledge of web technologies, UI/UX, project management practices, and waterfall and agile software development lifecycles.
- Strong prioritization, scheduling, documentation, communication, and relationship-building skills.
- Proficiency with Jira, Confluence, Excel, and PowerPoint; PMI or PMP certification is desirable.
- Experience with Salesforce Commerce Cloud, IBM Sterling OMS, or Monetate is a plus.
