Pt Sales Ambassador

Summary

Provide elevated, client-first service on the sales floor by advising customers, building relationships, and delivering personalized styling recommendations. Drive individual sales performance through proactive outreach, clienteling and effective use of CRM and digital tools. Act as a leader within the store, supporting team development and contributing to visual and operational standards.

Responsibilities

• Deliver exceptional customer service and personalized styling guidance to meet client needs.
• Drive sales performance and meet individual KPIs through outreach, wardrobing, and clienteling.
• Utilize CRM and digital tools to capture customer data and support ongoing relationships.
• Coach and guide Brand Ambassadors to reinforce customer-centric behaviors and service standards.
• Maintain store visual standards and support store initiatives and community outreach.
• Support hiring, training, and team collaboration to contribute to a positive work environment.

Requirements

• Sales experience in a high-volume or specialty retail environment preferred.
• Strong communication and relationship-building skills with customers and colleagues.
• Ability to stand, walk, operate a register, and maneuver around the sales floor for extended periods.
• Ability to lift up to 30 lbs and perform moderate climbing when needed.
• Flexible availability including days, evenings, and weekends.
• Familiarity with digital selling tools and CRM systems preferred.