Regional MTM Manager - West Coast

As the Regional MTM Manager for the West Coast at ZEGNA, you will be a pivotal member of the Made to Measure team, promoting and developing MTM services to provide a world-class personalized experience to ZEGNA customers. Based in Beverly Hills or Costa Mesa, you will support the West Coast ZEGNA population across retail, wholesale, and wholecession channels.

• Conduct account analysis, monthly reporting, forecasting, and budgeting to develop the MTM business.
• Maximize store sales and revenue by seeking new opportunities and proposing store events.
• Organize and lead MTM/VIP events and Trunk Shows, and support at-home appointments with top clients.
• Ensure the highest levels of MTM services and customer satisfaction.
• Provide styling advice and manage product imports and delivery issues.
• Facilitate MTM training for new hires and existing teams, ensuring best practices are shared.

• 3-5 years of experience in providing MTM related services.
• Bachelor’s degree in business or related field.
• Proven record in organizing and managing MTM related events.
• Strong understanding of ZEGNA products and luxury customer service.
• Experience in team leadership and cross-functional collaboration.