Regional Retail Director

Summary

As Regional Retail Director based in Los Angeles, you will lead and develop multi-unit teams across TAG Heuer boutiques, franchise stores and outlets to drive sales, client development and brand consistency. You will partner with corporate functions to set and execute regional strategies, oversee market productivity and manage talent development and succession planning. The role requires strong leadership, commercial acumen and frequent travel to support stores and franchise partners.

Responsibilities

• Drive traffic, conversion and clienteling to achieve sales and commercial targets.
• Lead, coach and develop boutique, outlet and franchise teams to improve performance and retention.
• Partner with Merchandising, Planning and Retail Operations to ensure product availability and support new store openings.
• Monitor and analyze sales performance, implement internal control procedures and ensure consistency of the customer experience.
• Support franchise partners on service standards, product knowledge and final hiring decisions for boutique managers.
• Promote use of Salesforce and CDC tools for prospecting and clienteling and collaborate on marketing and event concepts.

Requirements

• 8 years of luxury multi-store retail experience (8-10 years preferred) with proven multi-unit leadership.
• Willingness to travel frequently and work a flexible schedule (approximately 70% travel).
• Demonstrated strength in coaching, talent development, interpersonal and communication skills.
• Strong commercial and organizational skills with digital literacy and experience using CRM and retail systems.