Regional Retail Learning Manager - Dc Metro

Summary

The Regional Retail Learning Manager will plan, implement, and deliver a structured learning and development program for the Midwest and Mid-Atlantic region, supporting store and team manager leadership development to elevate client experience and drive business objectives. This role requires on-site presence at the DC City Center boutique and focuses on coaching, mentoring, and applied selling skills to improve team proficiencies.

Responsibilities

• Prepare and facilitate regional retail training strategy, including in-store and regional inductions.
• Develop and deliver training modules and individual training plans based on store and region needs.
• Support applied learning of selling skills through observation and coaching.
• Provide ongoing mentorship to store teams to improve proficiencies, attitudes, and behaviors.
• Implement consistent follow up and on the job coaching to ensure learning application.
• Align learning initiatives with business objectives and client experience goals.

Requirements

• Proven experience influencing and training teams in a fast paced, client centric, luxury retail environment.
• Strong coaching and mentoring skills with ability to provide constructive feedback.
• Experience developing and delivering structured training programs and modules.
• Ability to assess training needs and create individualized development plans.
• Excellent communication and interpersonal skills to drive behavioral change.
• Willingness to work on site at the DC City Center boutique and travel within the region as needed.