Summary
The Regional Training Manager organizes and delivers training programs across in-store, virtual and classroom settings to coach and develop store teams, working closely with business units to enhance learning impact and drive retail performance.
Responsibilities
- Execute retail training programs for the regional retail population
- Create training materials based on market initiatives and business priorities
- Coordinate and facilitate in-store onboarding for new team members
- Partner with store and regional management to support business objectives with briefings and learning tools
- Facilitate training modules and roll-out seasonal e-learning courses and track completion
- Mentor store teams to improve client experience
- Support creation and implementation of action plans to achieve store and individual goals
- Track, supervise and evaluate impact of regional training activities
- Manage administrative responsibilities and adhere to budget guidelines
Requirements
- Minimum of 5 years delivering sales, service or product training, preferably in luxury retail
- Retail sales or management experience
- Excellent communication and presentation skills
- Proficiency in Excel and PowerPoint for reporting and content creation
- Ability to lead large scale projects across multiple locations
- Strong planning, organizational and analytical skills
- Self-motivated with initiative and strong interpersonal skills
- Willingness to travel approximately 50 percent
- Ability to lift up to 10 lbs
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