SummaryAs a Residential Trade Leader at RH, you will play a pivotal role in growing and leading the interior design trade business within our Gallery. You will be responsible for delivering first-class service to our clients and teams, creating a luxury experience that aligns with the RH brand.
Responsibilities- Live our vision, values, and beliefs.
- Provide a luxury experience for RH Trade clientele through product expertise, professionalism, and elevated service.
- Lead and grow the residential trade business within the Gallery.
- Build, lead, educate, and inspire an effective and successful team dedicated to servicing the interior design trade customer.
- Work in partnership with the Gallery Leader to develop strategies for the trade business.
- Lead and oversee multiple trade projects of varying size and scope.
- Qualify potential and partner with existing Trade clientele through consultations, Gallery tours, site visits, assisting with project development and internal coordination of services and project installations.
- Communicate and work with cross-functional teams at all levels of the organization.
- Ensure fiscal goals are achieved.
- Maintain a strong interest in the luxury and design industry and a relevancy within the interior design community.
Requirements- 5+ years experience in a high-end interior design showroom, luxury retailer, or design firm.
- Relationship-driven, with proven successes working with the interior design/trade community with existing relationships.
- Possess an entrepreneurial spirit and a passion for building a thriving trade business.
- Commitment to quality with exceptional attention to detail.
- Results-driven with proven ability to motivate, influence, and inspire a team.
- Superior organization and leadership skills.
- Excellent verbal and written communication skills.
- Exceptional analytical, problem-solving, and decision-making skills.
- Experience gaining insights from mistakes, seeking constructive feedback from colleagues and leaders to improve results.
- Proficiency with Mac Operating System, Microsoft Office, and Google Applications.
- Solid technical background with experience using Salesforce or other customer relationship management systems.
- Must be able to interpret and understand floor plans.
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