Retail Cashier And Sales Floor Support - Ross Park

Summary

Provide excellent customer service at the point of sale and on the sales floor by assisting customers with purchases, returns, and inquiries while maintaining a positive and fashion-focused attitude. Support store operations by keeping the sales floor and cash wrap area organized, processing transactions, and helping with order fulfillment and pick-up.

Responsibilities

• Assist customers at checkout and over the phone with sales and returns.
• Process transactions accurately and efficiently at the point of sale.
• Maintain a tidy cash wrap area and sales floor through restocking and light cleaning.
• Support order fulfillment and order pick-up as needed.
• Share product knowledge and fashion trends to assist customer purchase decisions.
• Promote store programs such as gift cards and rewards to build customer relationships.
• Prioritize multiple customer requests in a fast-paced environment.

Requirements

• Excellent communication and interpersonal skills.
• Strong organization and follow-through capabilities.
• Ability to multitask and prioritize in a busy retail environment.
• Problem solving skills and a customer service focus.
• Proficiency with computers and willingness to learn new applications.
• Flexible to support multiple areas of the store.