Retail Cashier and Sales Floor Support - Shoes - Twelve Oaks Mall

As a Retail Cashier and Sales Floor Support at Twelve Oaks Mall, you will be a vital part of our team, providing exceptional customer service and ensuring a seamless shopping experience for our customers. Your passion for fashion and positive energy will help create a welcoming environment at the point of sale.

• Assist customers over the phone and at checkout with sales, returns, and other transactions.
• Maintain a quick, easy, and fun service by understanding customer needs and sharing your fashion expertise.
• Contribute to keeping the department "runway ready" by straightening, cleaning, and restocking the cash wrap area and sales floor.
• Stay informed about key fashion trends and products to assist customers with purchase decisions.
• Build relationships with customers by promoting upcoming events, Nordstrom gift cards, and the Nordstrom Rewards program.
• Support other areas of the store, including order fulfillment and order pick-up.

• Ability to prioritize multiple tasks and customer requests in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong organizational skills and follow-through.
• Problem-solving skills.
• Proficiency with computers and willingness to learn new applications.
• Flexibility to work a schedule based on business needs.