Retail Cashier and Sales Floor Support - The Shops at Mission Viejo

As a Retail Cashier and Sales Floor Support at The Shops at Mission Viejo, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience. You will assist customers at the point of sale and support various store operations to maintain a vibrant and organized retail environment.

• Assist customers over the phone and at checkout with sales, returns, and other transactions.
• Maintain a quick, easy, and enjoyable service experience by understanding customer needs and sharing your passion for fashion.
• Contribute to keeping the department "runway ready" by straightening, cleaning, and restocking the cash wrap area and sales floor.
• Stay informed about key fashion trends and products to assist customers with purchase decisions.
• Build relationships with customers by promoting upcoming events, Nordstrom gift cards, and the Nordstrom Rewards program.
• Support other areas of the store, including order fulfillment and order pick-up.

• Ability to prioritize multiple tasks and customer requests in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong organizational skills and follow-through.
• Problem-solving abilities.
• Proficiency with computers and a willingness to learn new applications.
• Flexibility to work a schedule based on business needs.