Retail Leadership Training Program - Del Amo Fashion Center

The Nordstrom Retail Leadership Training Program (RLTP) is an accelerated leadership training program designed to develop future leaders in retail management. This program offers a 9-week immersive training period, providing trainees with the opportunity to become eligible for full-time Assistant Department Manager positions at Nordstrom and Nordstrom Rack stores. Trainees will gain firsthand experience as fashion sales experts, develop critical leadership skills, and learn the Nordstrom experience through the eyes of customers.

• Embody and support Nordstrom core values by bringing your authentic self to work and embracing diversity.
• Gain experience in leading and driving a business through goal setting, team building, merchandising, selling, and exceptional customer service.
• Spend time gaining cross-functional experience in sales, operations, and services.
• Consistently meet productivity goals by building relationships with customers and employees.
• Learn cross-functional division-specific standards and key performance metrics.
• Rotate to a nearby Nordstrom Rack store to learn leadership structure, inventory management, and selling in a fast-paced environment.
• Actively network within the market and engage in all learning sessions during the training program.

• 1+ year retail experience preferred.
• Desire to be a people leader for a fashion retailer with a reputation for legendary customer service.
• Ability to quickly establish rapport, assess opportunities, and be solution-oriented.
• Strong verbal and written communication skills.
• Ability to thrive in a team environment, be results-driven, and self-motivated.
• Flexibility to work at multiple locations within the selected metro area and balance evening and weekend schedules.