Retail Leadership Training Program - Natick

The Nordstrom Retail Leadership Training Program (RLTP) is an accelerated leadership training program designed to develop future leaders in retail management. This 9-week immersive program offers trainees the opportunity to gain firsthand experience in fashion sales, leadership skills, and the Nordstrom customer experience. Successful trainees may be eligible for full-time Assistant Department Manager positions across Nordstrom and Nordstrom Rack stores.

• Embody and support Nordstrom core values, contributing to a welcoming and inclusive environment.
• Gain experience in goal setting, team building, merchandising, selling, and exceptional customer service.
• Participate in cross-functional experiences in sales, operations, and services.
• Meet productivity goals by building relationships with customers and employees.
• Learn division-specific standards and key performance metrics.
• Rotate to a nearby Nordstrom Rack store to learn leadership structure and inventory management.
• Network with top sellers, leaders, and fellow trainees.
• Engage in all learning sessions during the training program.

• 1+ year retail experience preferred.
• Desire to lead in a fashion retail environment known for customer service.
• Ability to provide excellent customer experience while meeting company goals.
• Strong verbal and written communication skills.
• Ability to work in a team environment, results-driven, and self-motivated.
• Flexibility to work at multiple locations and balance evening and weekend schedules.