Retail Leadership Training Program - Old Orchard Center

The Nordstrom Retail Leadership Training Program (RLTP) is an accelerated program designed to develop future leaders in retail management. Trainees will gain firsthand experience as fashion sales experts, acquire critical leadership skills, and learn the Nordstrom experience through the eyes of customers. The program includes a 9-week immersive training period, with opportunities for full-time Assistant Department Manager positions upon completion.

• Embody and support Nordstrom core values by contributing to a welcoming and inclusive environment.
• Gain experience in goal setting, team building, merchandising, selling, and exceptional customer service.
• Meet productivity goals by building relationships with customers and employees.
• Learn cross-functional division-specific standards and key performance metrics.
• Rotate to a nearby Nordstrom Rack store to learn leadership structure and inventory management.
• Network within the market and engage in all learning sessions during the training program.

• 1+ year retail experience preferred.
• Desire to be a people leader for a fashion retailer known for legendary customer service.
• Ability to provide the best customer experience while meeting company goals.
• Strong verbal and written communication skills.
• Flexibility to work at multiple locations and balance evening and weekend schedules.