Retail Learning Manager

As a Retail Learning Manager, you will plan, implement, and deliver a structured learning and development program for the Southwest Region. You will support the needs and vision of business objectives, as well as the learning and development needs of our teams. Through consistent follow up and on-the-job coaching, you will ensure the development of the Store and Team Manager’s leadership skills to lead their retail teams confidently and skillfully. Your expertise and leadership will support our teams to exceed in their roles, with the collective goal of delivering service excellence through an elevated Client experience.

• Prepare and facilitate the Louis Vuitton Retail Training Strategy, including in-store and regional inductions, training modules, and individual training plans based on stores/region's specific needs.
• Support the region in driving customer delight through ensuring applied learning of selling skills, by way of observation and coaching.
• Provide ongoing mentorship to the store teams crafted to support the improvement of proficiencies, attitudes, and behaviors of all team members.

• 3+ years of experience in a fast-paced, client-centric, luxury business.
• Exceptional experience influencing and training team members.
• Highly developed coaching and mentoring skills with the ability to provide constructive feedback.
• Passion for Clients and people development.
• Creativity, innovation, and a desire to deliver excellence.