Retail Merchandise Manager - West

Summary

The Retail Merchandise Manager for the Western market partners with stores and cross-functional teams to optimize assortments, visuals, stock productivity, and client experience. This role conducts regular store visits in the Los Angeles metro area, provides market feedback to buyers, and drives execution of merchandising and retail strategies to meet financial and KPI targets.

Responsibilities

• Visit West stores regularly with weekly cadence for LA Metro locations and maintain a quarterly store visit calendar.
• Collaborate with buying, retail, visual, CRM, inventory planning, events and marketing teams to align assortments and executions.
• Deliver in-store and briefing trainings to enhance product knowledge and selling ceremony.
• Lead visual merchandising collaboration to ensure optimal floorsets and new arrival displays.
• Analyze sales and LUCE reports to identify issues opportunities and recommend actions.
• Monitor stock productivity proximity stock and BOH organization to maximize sell thru and cross selling.
• Support clienteling initiatives and CRM driven events to improve retention and client experience.
• Visit competitor stores to report on assortment pricing and presentation trends to inform buyers.
• Provide monthly qualitative and quantitative feedback and set cross-functional meetings to share results and best practices.

Requirements

• Bachelor’s degree in Fashion Business Finance or related discipline desired.
• Minimum of 4 years relevant buying or merchandising experience in fashion or luxury environment.
• Experience managing and developing a team.
• Advanced proficiency with Microsoft Office including Excel Word PowerPoint and Outlook.
• Flexibility to travel on short notice and work evenings weekends and holidays as needed.
• Strong analytical and reporting skills to monitor KPIs and drive actions.
• Excellent communication and collaboration skills to work across cross-functional teams.