SummaryAs a Retail Sales Associate at Oliver Peoples in Boston, you will be responsible for delivering exceptional customer service and achieving sales targets in a luxury retail environment. You will utilize your in-depth knowledge of eyewear products and trends to provide personalized recommendations to clients.
Responsibilities- Provide outstanding customer service and ensure a memorable shopping experience for all clients.
- Stay informed on industry trends and product knowledge through training sessions and workshops.
- Demonstrate in-depth knowledge of the brand, warranties, and optical add-on features.
- Build and maintain strong client relationships through in-store and follow-up communication.
- Consistently meet and exceed sales targets by upselling and cross-selling products.
- Assist with minor adjustments and repairs.
- Maintain a clean and organized store environment.
- Provide omnichannel support for seamless customer service across platforms.
- Adhere to all brand policies and procedures.
- Perform miscellaneous duties as assigned by management.
Requirements- High school diploma or equivalent.
- 2+ years of experience in retail sales, preferably in eyewear or luxury retail.
- Excellent communication and interpersonal skills.
- Punctuality and reliability are essential.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Strong organizational skills and attention to detail.
- Demonstrated ability to achieve sales targets.
- Collaborative team player with problem-solving skills.
- Ability to stand for extended periods and lift up to 25 pounds.
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