Retail Sales - Shoes

As a Retail Sales Associate in the Shoes department at Nordstrom Palo Alto, you will engage with customers both in-store and digitally, providing exceptional service and fashion expertise. You will work to achieve sales goals and build lasting customer relationships.

• Set and achieve sales goals for both in-store and digital selling.
• Utilize selling tools, including text and social media, to enhance sales.
• Build and maintain strong customer relationships.
• Provide honest and confident feedback on style and fit.
• Stay informed on fashion trends and product knowledge.
• Ensure the department is customer-ready by filling orders, stocking, re-merchandising, and performing light cleaning.
• Promote and open new Nordstrom Rewards program accounts.
• Adapt to business needs by occasionally working in other departments.

• Excellent communication and interpersonal skills.
• Self-motivated and goal-oriented.
• Interest in using networking and technology to achieve sales goals.
• Ability to excel in a team environment.
• Strong organizational skills and ability to prioritize tasks.
• Flexibility to work a varied schedule based on business needs.