Retail Store Support - Topanga

As a Retail Store Support employee at Topanga, you will play a vital role in providing exceptional customer service and ensuring smooth operations at the point of sale. Your passion for fashion and positive attitude will contribute to a dynamic shopping experience for our customers.

• Assist customers over the phone and at checkout with sales, returns, and other transactions.
• Maintain a quick, easy, and fun service environment by listening to customer needs and sharing your love for fashion.
• Contribute to keeping the department "runway ready" by straightening up, lightly cleaning, and restocking the cash wrap area and sales floor.
• Stay informed on key fashion trends and products to assist customers with purchase decisions.
• Build relationships with customers by informing them about upcoming events, Nordstrom gift cards, and Nordstrom Rewards program.
• Support other areas of the store, including order fulfillment and order pick-up.

• Ability to prioritize multiple tasks and requests in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong organization and follow-through abilities.
• Problem-solving skills.
• Proficiency with computers and willingness to learn new applications.
• Flexibility to work a schedule based on business needs.