SummaryAs a Rolex Advisor, you will focus on meeting the needs of clients by establishing strong relationships and providing exceptional service. You will be knowledgeable about the company's merchandise and stay updated on new products, delivering memorable service with a passion for timepieces and jewelry.
Responsibilities- Deliver Rolex Way measures and a seamless client experience with elevated hospitality.
- Confidently present products to clients with storytelling and technical detail.
- Build and maintain a clientele using the company CRM platform.
- Develop and maintain product knowledge on brands, collections, and industry trends.
- Maintain professionalism and integrity in all business conduct.
- Comply with company guidelines, policies, and procedures.
- Collaborate effectively with team members and assist clients as needed.
- Organize merchandise and displays to optimize sales and minimize shrinkage.
- Support the client experience within showroom hospitality guidelines.
- Utilize all company systems, hardware, and software independently.
- Complete administrative tasks that support the client experience.
- Manage client repairs and fulfill Watches of Switzerland Group expectations.
- Adhere to Watches of Switzerland Group Dress Code Standards.
- Travel for business as required.
Requirements- High School Diploma.
- 1 year of retail sales experience.
- Excellent storytelling ability and passion for timepieces and jewelry.
- Strong client service and selling skills.
- Excellent interpersonal and communication skills.
- Ability to work as a team and multitask in a fast-paced environment.
- Proficiency in MS Office.
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