SummaryAs a Sales Administrator, you will serve as the central link between our clients and the Supply Chain team in France, providing comprehensive support throughout the order fulfillment process. You will act as the primary contact for client inquiries related to products, order status, and delivery timelines, based onsite in our Coral Gables, FL office.
Responsibilities- Receive and process orders, liaising with the Supply Chain team in France.
- Monitor and follow up on stock availability and ensure data accuracy in orders received.
- Liaise with the Customer Service Team in France to ensure timely delivery and process claims from clients.
- Process credit note requests and monitor compliance with Credit Note guidelines.
- Maintain all sales and customer records and provide timely assistance to customers.
- Collaborate with internal teams and escalate issues when needed.
- Work with teams in France to develop a product catalogue for client inquiries.
Requirements- Degree in Supply Chain, Logistics, Operations Management, or related field.
- 2-3 years of experience as a Sales Administrator or in a similar role.
- Fluency in English; proficiency in Spanish and French is an advantage.
- Detail-oriented with strong analytical and interpersonal skills.
- Good organizational and multitasking skills, self-motivated, and able to work independently.
- Excellent computer skills, with high proficiency in Excel.
- Strong data analytical and management skills.
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