Summary
Sales Ambassador responsible for delivering exceptional customer service and representing the brand through personalized styling, clienteling, and achieving sales targets. This role supports team development and upholds store standards while leveraging digital tools to grow personal business and client relationships.
Responsibilities
- Deliver personalized customer service and styling recommendations.
- Develop personal business growth through outreach and clienteling.
- Support team in achieving monthly, quarterly, and annual sales goals.
- Coach and guide Brand Ambassadors to improve customer centric behaviors.
- Capture customer data using CRM tools to support clienteling.
- Participate in store and company initiatives and community outreach.
- Maintain store visual standards and merchandising guidelines.
- Assist in sourcing and recruiting top talent for the store.
- Balance tasks while prioritizing the customer experience and company values.
Requirements
- Sales experience in a high-volume or specialty retail environment preferred.
- Effective communication skills with customers and store personnel.
- Ability to operate register, stand, walk, and move for multiple hours.
- Ability to lift up to 30 lbs and climb moderately.
- Comfort working on the sales floor, stock areas, and dressing rooms.
- Flexible availability including days, evenings, and weekends.
- Ability to build and maintain positive working relationships.
- Experience using digital sales tools and CRM preferred.
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