SummaryAs a Sales Ambassador at Ralph Lauren in Commerce, CA, you will curate exceptional lifestyle experiences for clients, infusing every interaction with sophisticated style and entrepreneurial spirit. You will nurture lasting personal connections and exceed goals by identifying opportunities to broaden client appreciation for the refined Ralph Lauren lifestyle.
Responsibilities- Deliver exceptional customer service by understanding customer needs and offering personalized styling recommendations.
- Strategize personal business growth to boost productivity through comprehensive wardrobing and digital tools.
- Drive sales achievement by supporting team goals and upholding brand standards.
- Provide guidance and coaching to Brand Ambassadors to enhance customer-centric behaviors.
- Develop genuine connections with customers and align product recommendations with their preferences.
- Meet or exceed individual Key Performance Indicators and utilize tools to drive performance.
- Adapt and showcase products based on customer needs, whether remote or in-person.
- Utilize CRM tools to capture meaningful customer data for clienteling and business initiatives.
- Participate in store and company initiatives and community outreach.
- Maintain store visual standards and support a professional work environment.
- Engage in networking and sourcing talent to support team growth.
Requirements- Sales experience in a complex, high-volume or high-profile specialty environment preferred.
- Effective communication skills with customers and store personnel.
- Ability to maneuver around the sales floor and work with chemicals.
- Ability to lift up to 30 lbs. and climb moderately.
- Ability to operate the register and stand for multiple hours.
- Flexible schedule to meet business needs, including day, evening, and weekends.
- Experience selling to customers using digital tools preferred.
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