Sales Ambassador

Summary

The Sales Ambassador creates exceptional client experiences through personalized service, product knowledge, and thoughtful styling recommendations. This role builds lasting customer relationships, supports sales goals, and contributes to an inclusive, high-performing store team.

Responsibilities

• Understand customer needs and provide personalized product and styling recommendations.
• Grow individual sales through client outreach, comprehensive wardrobing, and digital clienteling tools.
• Meet or exceed individual performance indicators and contribute to store sales plans.
• Build customer relationships and capture client information using CRM tools.
• Support and coach colleagues, participate in training and store initiatives, and help identify prospective talent.
• Maintain store visual standards and provide feedback to management on category opportunities.

Requirements

• Sales experience in a complex, high-volume, or high-profile specialty environment preferred.
• Strong communication skills and the ability to build positive relationships with customers and colleagues.
• Digital selling experience preferred.
• Ability to operate a register, stand and walk for extended periods, and lift or climb up to 30 pounds.
• Flexible availability to work days, evenings, and weekends.