SummaryAs a Sales Ambassador at Ralph Lauren in Eagan, you will curate exceptional lifestyle experiences for clients, infusing every interaction with sophisticated style and leveraging your expertise to nurture lasting personal connections. You will play a key role in driving sales and supporting the team in achieving goals, while acting as a leader within the store.
Responsibilities- Deliver exceptional customer service by understanding customer needs and offering personalized styling recommendations.
- Strategize personal business growth to boost productivity through comprehensive wardrobing and leveraging digital tools.
- Drive sales achievement by supporting the team in meeting sales plans and upholding brand standards.
- Provide guidance to Brand Ambassadors to enhance customer-centric behaviors and relationship-building skills.
- Develop genuine connections with customers and align product recommendations with their preferences.
- Consistently meet or exceed individual Key Performance Indicators and utilize tools to drive performance.
- Adapt and showcase products based on customer needs, whether remote or in-person.
- Utilize CRM tools to capture meaningful customer data and support business initiatives.
- Participate in store and company initiatives and community outreach.
- Maintain store visual standards and support a professional work environment.
- Engage in team training and support talent sourcing efforts.
Requirements- Sales experience in a high-volume or high-profile specialty environment preferred.
- Effective communication skills with customers and store personnel.
- Ability to maneuver around the sales floor and work with chemicals.
- Ability to lift up to 30 lbs. and climb moderately.
- Ability to operate the register and work flexible hours, including evenings and weekends.
- Experience using digital tools for selling preferred.
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