SummaryAs a Sales Ambassador at Ralph Lauren in Miami, you will curate exceptional lifestyle experiences for clients, infusing every interaction with sophisticated style. Driven by an entrepreneurial spirit, you will leverage your expertise to nurture lasting personal connections and exceed goals, identifying opportunities to broaden client appreciation for the refined Ralph Lauren lifestyle.
Responsibilities- Deliver exceptional customer service by understanding customer needs and offering personalized styling recommendations.
- Strategize personal business growth to boost productivity through comprehensive wardrobing and digital tools.
- Drive sales achievement by supporting team in meeting sales plans and upholding brand standards.
- Provide guidance to Brand Ambassadors to enhance customer-centric behaviors and relationship-building skills.
- Develop genuine connections with customers and align product recommendations with their preferences.
- Meet or exceed individual Key Performance Indicators and utilize tools to drive performance.
- Adapt and showcase products based on customer needs, whether remote or in-person.
- Utilize CRM tools to capture meaningful customer data and support business initiatives.
- Participate in store and company initiatives and community outreach.
- Maintain store visual standards and support a professional work environment.
- Engage in team training and company initiatives to execute business results.
- Support the store in finding top talent through networking and sourcing.
Requirements- Sales experience in a complex, high-volume or high-profile specialty environment preferred.
- Effective communication skills with customers and store personnel.
- Ability to maneuver around the sales floor and work with chemicals.
- Ability to lift and climb up to 30 lbs.
- Operate the register and stand for multiple hours.
- Flexible schedule to meet business needs, including evenings and weekends.
- Ability to build and maintain positive relationships with customers and co-workers.
- Experience selling to customers using digital tools preferred.
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