Summary
The Sales Ambassador creates exceptional lifestyle experiences through personalized service, product knowledge, and thoughtful styling recommendations. This role builds lasting client relationships, drives individual sales performance, and supports a collaborative and inclusive store team.
Responsibilities
- Understand customer needs and provide personalized styling recommendations and detailed product knowledge.
- Grow personal sales through wardrobing, client outreach, and digital clienteling tools.
- Meet or exceed sales goals and key performance indicators while supporting team objectives.
- Build genuine customer relationships and capture meaningful client data using CRM tools.
- Coach Brand Ambassadors and contribute to team training and development.
- Maintain store visual standards and uphold company policies and procedures.
- Provide feedback to management on category opportunities and needs.
- Participate in store initiatives, community outreach, and talent sourcing.
Requirements
- Sales experience in a complex, high-volume, or high-profile specialty environment preferred.
- Strong communication skills and ability to build positive relationships with customers and colleagues.
- Experience selling with digital tools preferred.
- Ability to operate a register, stand and walk for extended periods, and lift or climb up to 30 pounds.
- Ability to work a flexible schedule, including days, evenings, and weekends.
