Summary
Sales Ambassador responsible for delivering exceptional customer service and representing the brand through personalized styling and clienteling. Role focuses on driving sales, building lasting client relationships, coaching peers, and supporting store initiatives and visual standards. Position requires flexibility to work in-person with occasional use of digital tools for outreach and CRM.
Responsibilities
- Deliver exceptional customer service through product knowledge and personalized styling recommendations.
- Strategize personal business growth and leverage digital tools to enhance clienteling.
- Support team sales goals and contribute to monthly, quarterly, and annual plans.
- Coach Brand Ambassadors to foster customer centric behaviors and relationship building.
- Utilize CRM tools to capture customer data and support clienteling initiatives.
- Participate in store and company initiatives and community outreach.
- Maintain store visual standards using company guidelines.
- Assist in talent sourcing and contribute to a positive team environment.
- Balance tasks while prioritizing the customer experience.
Requirements
- Sales experience in a complex, high-volume or high-profile specialty environment preferred.
- Effective communication skills with customers and store personnel.
- Ability to operate register, stand, move, and walk for extended periods.
- Ability to lift up to 30 lbs and climb moderately.
- Ability to work a flexible schedule including days, evenings, and weekends.
- Ability to maneuver around sales floor, stock, dressing room, cashwrap, and office.
- Experience selling to customers using digital tools preferred.
- Ability to build and maintain positive working relationships with customers and coworkers.
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