SummaryAs a Sales Ambassador at Ralph Lauren in Somerville, you will curate exceptional lifestyle experiences for clients, infusing every interaction with sophisticated style. Driven by an entrepreneurial spirit, you will leverage your expertise to nurture lasting personal connections and exceed goals.
Responsibilities- Deliver exceptional customer service by understanding customer needs and offering personalized styling recommendations.
- Strategize personal business growth to boost individual productivity through comprehensive wardrobing and successful outreach.
- Drive sales achievement by supporting team in achieving sales plans and upholding brand standards.
- Provide guidance to Brand Ambassadors to deliver customer-centric behaviors and relationship-building skills.
- Develop genuine connections with customers and align product recommendations with their preferences.
- Utilize CRM tools like Polo connect to capture meaningful customer data.
- Participate in store and company initiatives and community outreach.
- Maintain store visual standards and support a professional work environment.
- Support team training and company initiatives to execute business results.
- Engage in networking and sourcing talent to find top talent for the store.
Requirements- Sales experience in a complex, high-volume or high-profile specialty environment preferred.
- Ability to effectively communicate with customers and store personnel.
- Ability to maneuver around the sales floor and work with chemicals.
- Ability to lift/climb up to 30 lbs. and climb moderately.
- Ability to operate the register and work a flexible schedule, including evenings and weekends.
- Experience selling to customers using digital tools preferred.
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