Sales Ambassador

As a Sales Ambassador at Ralph Lauren in Somerville, you will be the face of the brand, providing a personalized and inspiring shopping experience that exceeds customer expectations. You will play a key role in driving sales and maintaining the high standards of the store.

• Provide excellent customer service with a customer-first mindset.
• Meet or exceed individual sales objectives and KPIs.
• Collaborate with the team to achieve sales plans and uphold brand standards.
• Utilize the Polo Connect program to connect with customers.
• Educate customers on programs, initiatives, and offerings.
• Assist in fitting rooms and maintain store standards.
• Support operational activities such as floor sets and replenishment.
• Participate in company trainings and initiatives.
• Provide feedback to management on product and category opportunities.
• Maintain store visual standards and champion company values.

• Retail experience in a high-volume or high-profile environment preferred.
• Effective communication skills with customers and store personnel.
• Ability to maneuver around the sales floor and handle physical tasks.
• Flexibility to work a varied schedule including evenings and weekends.
• Ability to build positive relationships with customers and colleagues.