SummaryAs a Sales Ambassador at Ralph Lauren in Somerville, you will be the face of the brand, providing a personalized and inspiring shopping experience that exceeds customer expectations. You will play a key role in driving sales and maintaining the high standards of the store.
Responsibilities- Provide excellent customer service with a customer-first mindset.
- Meet or exceed individual sales objectives and KPIs.
- Collaborate with the team to achieve sales plans and uphold brand standards.
- Utilize the Polo Connect program to connect with customers.
- Educate customers on programs, initiatives, and offerings.
- Assist in fitting rooms and maintain store standards.
- Support operational activities such as floor sets and replenishment.
- Participate in company trainings and initiatives.
- Provide feedback to management on product and category opportunities.
- Maintain store visual standards and champion company values.
Requirements- Retail experience in a high-volume or high-profile environment preferred.
- Effective communication skills with customers and store personnel.
- Ability to maneuver around the sales floor and handle physical tasks.
- Flexibility to work a varied schedule including evenings and weekends.
- Ability to build positive relationships with customers and colleagues.
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