SummaryAs a Sales Ambassador at Ralph Lauren in Southaven, you will curate exceptional lifestyle experiences for clients, infusing every interaction with sophisticated style and leveraging your expertise to nurture lasting personal connections. You will play a key role in driving sales and supporting the team in achieving sales goals, while also serving as a leader within the store.
Responsibilities- Deliver exceptional customer service by understanding customer needs and offering personalized styling recommendations.
- Strategize personal business growth to boost individual productivity through comprehensive wardrobing and digital tools.
- Drive sales achievement by supporting the team in meeting sales plans and upholding brand standards.
- Provide guidance to Brand Ambassadors to enhance customer-centric behaviors and relationship-building skills.
- Develop genuine connections with customers and align product recommendations with their preferences.
- Utilize CRM tools to capture meaningful customer data and support business initiatives.
- Participate in store and company initiatives and community outreach.
- Maintain store visual standards and support a professional and positive work environment.
Requirements- Sales experience in a complex, high-volume or high-profile specialty environment preferred.
- Ability to effectively communicate with customers and store personnel.
- Ability to maneuver around the sales floor and work with chemicals.
- Ability to lift up to 30 lbs. and climb moderately.
- Ability to operate the register and work a flexible schedule, including evenings and weekends.
- Experience selling to customers using digital tools preferred.
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