Summary
Sales Ambassador responsible for delivering exceptional customer service, building client relationships, and driving sales through personalized styling and digital clienteling. Role supports store standards, coaches brand ambassadors, and contributes to team and community initiatives.
Responsibilities
- Deliver exceptional customer service with personalized styling recommendations.
- Strategize personal business growth through wardrobing outreach and digital tools.
- Support team sales goals and uphold brand policies and procedures.
- Coach and guide Brand Ambassadors to improve customer centric behaviors.
- Capture customer data using CRM tools to support clienteling and outreach.
- Maintain store visual standards and use company visual techniques.
- Participate in store initiatives, community outreach, and team training.
- Provide feedback to management on category opportunities and needs.
- Assist with sourcing and finding top talent for the store.
Requirements
- Sales experience in a high-volume or specialty environment preferred.
- Effective communication skills with customers and store personnel.
- Ability to stand, move, walk for multiple hours and operate register.
- Ability to lift up to 30 lbs and maneuver the sales floor and stock areas.
- Willingness to work a flexible schedule including days, evenings, and weekends.
- Ability to build and maintain positive working relationships.
- Experience using digital tools to sell preferred.
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