Summary
The Sales Ambassador creates exceptional lifestyle experiences through personalized service, product knowledge, and thoughtful styling recommendations. The role builds lasting client relationships, drives individual and team sales results, and supports a welcoming, high-performing store environment.
Responsibilities
- Understand customer needs and provide personalized service, product recommendations, and styling guidance.
- Grow personal business through wardrobing, client outreach, and digital clienteling tools.
- Meet or exceed sales goals and key performance indicators while contributing to team results.
- Build customer relationships and capture relevant information using customer relationship management tools.
- Support team members through coaching, collaboration, training, and participation in store initiatives.
- Maintain visual standards, balance store tasks, and provide feedback to management on category opportunities.
- Support a positive, inclusive work environment and participate in networking and talent sourcing.
Requirements
- Sales experience in a complex, high-volume, or high-profile specialty environment is preferred.
- Strong communication skills and the ability to build positive relationships with customers and colleagues.
- Ability to use digital tools to support customer sales; experience selling with digital tools is preferred.
- Ability to operate a register, stand and walk for multiple hours, move around the sales floor and stock areas, and lift or climb up to 30 pounds.
- Ability to work a flexible schedule, including days, evenings, and weekends.
