SummaryAs a Sales and Client Advisor at Balenciaga Bal Harbour Shops, you will play a crucial role in supporting the store's management by ensuring that opening and closing procedures are executed according to company policies. You will provide exceptional customer service, meeting the needs and expectations of our clients.
Responsibilities- Achieve sales goals and assist in the opening and closing of the store.
- Organize the stockroom for easy access to merchandise.
- Oversee day-to-day store operations and maintain balanced strengths in sales, operations, merchandising, and personnel management.
- Communicate effectively with all departments, stores, colleagues, and staff.
- Handle customer complaints and feedback appropriately and in a timely manner.
- Support and enforce store operations manual and sustainability policies.
- Partner with the Stock Associate, Operations Manager, and Sales Team to ensure store shrinkage is minimized.
- Ensure cash registers and safe are functioning properly and manage cash/change accuracy.
- Assist with visual display and merchandising implementation as directed.
- Oversee daily cleaning and maintenance of the store, ensuring high standards in presentation and functionality.
Requirements- 3+ years of experience in a similar role, preferably within retail or fashion companies.
- Ability to manage multiple tasks in a fast-paced environment with excellent communication skills.
- Proven ability to drive results and exceed individual and store goals.
- Commercial awareness and strong business acumen with a passion for the fashion industry.
- Strategic vision to develop the business and achieve high personal performance.
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