SummaryAs a Sales Associate at Breitling Newbury Street, you will serve as a brand ambassador, acting as a liaison between the client and the brand. You will provide exceptional service from welcome to close, elevating the customer experience and exceeding expectations to meet goals.
Responsibilities- Strive to meet or exceed store goals and personal KPIs.
- Initiate and leverage sales opportunities with existing and prospective customers while developing and maintaining clients.
- Maintain customer correspondence to build and enhance relationships and drive sales.
- Follow the established Breitling Sales Techniques and Service.
- Develop strong product knowledge as well as company history, information, and news knowledge.
- Demonstrate knowledge in current industry trends and technology, including familiarity with competition.
- Maintain a professional appearance and behaviors and follow the Breitling dress code standards.
- Support all company initiatives as they relate to product launches, customer service, and selling.
- Adhere to company policies and procedures at all times.
- Assist with inventory and special projects as needed.
- Perform opening and closing store duties as needed.
- Assist in maintaining visual standards with direction from corporate and management.
- Maintain open, professional, and ongoing communications with store management, peers, and corporate.
- Partner with the team to achieve store goals.
- Serve as a positive role model and represent the brand appropriately at all times.
- Adapt to changing needs of the brand and company.
- When requested, participate in the training of new sales associates.
Requirements- Minimum of 3 years’ experience in luxury retail, including high-end watch sales, required.
- Experience and proven success in client service in a luxury environment required.
- Strong organization, communication, and follow-up skills are essential.
- Strong attention to detail with the ability to handle multiple demands simultaneously.
- Results-oriented and self-motivated individual who is able to achieve goals defined by management.
- Highly flexible and able to work as part of a team in a demanding environment.
- Flexibility to be scheduled on any day of the week, including both weekend days.
- Computer proficiency required.
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