SummaryAs a Sales Associate at the Philadelphia Premium Outlet, you will be responsible for driving sales and providing exceptional client experiences. You will engage in clienteling and assist with store operations, ensuring a welcoming environment for all clients.
Responsibilities- Consistently achieve or exceed individual and store sales targets and other commercial KPIs.
- Ensure the store is guest-ready, providing a comfortable and welcoming atmosphere.
- Build sales by establishing expertise in styling, seasonal trends, and product knowledge.
- Illustrate the client journey and core behaviors to provide a unique and elevated experience.
- Demonstrate deep knowledge of Marc Jacobs products and brand DNA.
- Capture client data and cultivate new and existing client relationships.
- Initiate regular client contact and follow-up on sales, events, or inquiries.
- Foster collaboration and open communication with colleagues and management.
- Maintain a learning attitude by seeking feedback from colleagues and management.
- Ensure the sales floor and stockroom are well-organized.
- Adhere to all company policies and procedures.
Requirements- 1+ years of experience in retail, sales, or a related role with a focus on customer service.
- Experience in generating sales and building client relations.
- Strong verbal and written communication skills.
- Ability to deliver excellence and exceed client expectations.
- Entrepreneurial spirit and adaptability to change.
- Creativity and openness to new ideas.
- Excellent organizational and time management skills.
- Passion for the Marc Jacobs brand and products.
- Proficiency in operating a POS and Microsoft Office suite.
- Flexibility to work a retail schedule, including evenings, weekends, and holidays.
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