Summary
As an Ambassador of the Maison, the Sales Associate achieves and exceeds sales targets, develops a client portfolio, and ensures a unique client experience across all touch points while participating in daily boutique operations.
Responsibilities
- Consistently achieve and exceed monthly sales targets as directed by management
- Provide outstanding customer service including greeting clients and maintaining product knowledge
- Cultivate new and existing client relationships and capture client data for follow up
- Assist and support after sales clients and escalate issues to management when needed
- Participate in in-store and offsite events and networking as planned with management
- Assist with daily boutique set up, breakdown, merchandising and back-stock maintenance
- Participate in daily and annual inventories and cycle counts to ensure successful audits
- Support special projects such as price changes and back office responsibilities
Requirements
- College degree preferred
- 2 to 5 years of previous experience in luxury retail, service or hospitality
- General knowledge of timepiece movements
- Computer and internet savvy with MS Office experience; SAP knowledge preferred
- Excellent interpersonal and communication skills and strong attention to detail
- Ability to work in a fast paced retail environment and handle multiple tasks simultaneously
- Availability to work retail hours including weekends and to travel for trainings and events
- Additional language skills are a plus
