Job Responsibilities
Sales Execution
- Drive sales by providing personalized service to clients, understanding their needs, and recommending appropriate jewelry pieces.
- Utilize in-depth product knowledge to showcase Boucheron's exquisite collections and communicate the brand's heritage, craftsmanship, and unique value proposition.
- Meet and exceed sales targets through effective upselling, cross-selling, product demonstration techniques and team spirit.
- Maintain accurate records of sales transactions and ensure adherence to company policies and procedures.
- Act as an ambassador of Boucheron strictly respecting the Maison selling ceremony
Clienteling Initiatives
- Build and maintain long-lasting relationships with clients through attentive service, follow-up communications, and personalized experiences.
- Proactively engage with existing clients to understand their preferences, occasions, and milestones, anticipating their needs and preferences.
- Utilize CRM tools effectively to track client interactions, preferences, and purchase history, enabling targeted outreach and relationship management.
- Identify and pursue business development opportunities to expand the store client base and market presence.
Retail Operations
- Ensure excellence of retail operations
- Participate actively on transversal store activities (VM, stock management, POS systems)
- Make sure to follow and respect guidelines to ensure compliant process and store security
Qualifications and Skills
- Proven experience in luxury retail sales, preferably within the jewelry or high-end fashion industry.
- Exceptional sales acumen with a track record of achieving and exceeding sales targets
- Strong interpersonal skills with the ability to build relationship and credibility with clients from diverse backgrounds.
- Excellent communication skills, story-telling, both verbal and written, with fluency in multiple languages preferred.
- Proficiency in CRM software and very important clienteling skills.
- Engaged, results-oriented, team spirit and adaptable to a fast-paced, dynamic environment.
- Professionalism and integrity.
- Enthusiastic and positive attitude
- Adaptability and willingness to learn.
- Strong work ethic.
Join Boucheron French Jewelry Company and be part of a legacy of excellence, creativity, and timeless elegance. Embrace the opportunity to showcase your sales prowess, clienteling expertise, and passion for luxury craftsmanship in an iconic brand celebrated worldwide.
