SummaryAs a Sales Associate, you will play a crucial role in driving sales and providing exceptional customer service in a luxury retail environment. You will be responsible for building and maintaining client relationships, achieving sales targets, and supporting store operations.
Responsibilities- Strive to meet or exceed store goals and personal KPIs.
- Initiate and leverage sales opportunities with existing and prospective customers.
- Maintain customer correspondence to enhance relationships and drive sales.
- Follow established sales techniques and service standards.
- Develop strong product knowledge and stay informed about company history and industry trends.
- Maintain a professional appearance and adhere to dress code standards.
- Support company initiatives related to product launches and customer service.
- Adhere to company policies and procedures.
- Assist with inventory and special projects as needed.
- Perform opening and closing store duties.
- Assist in maintaining visual standards with direction from corporate and management.
- Maintain open communication with store management, peers, and corporate.
- Partner with the team to achieve store goals.
- Serve as a positive role model and represent the brand appropriately.
- Adapt to changing needs of the brand and company.
- Participate in the training of new sales associates when requested.
Requirements- Minimum of 3 years’ experience in luxury retail, including high-end watch sales.
- Proven success in client service in a luxury environment.
- Strong organization, communication, and follow-up skills.
- Attention to detail with the ability to handle multiple demands simultaneously.
- Results-oriented and self-motivated individual.
- Highly flexible and able to work as part of a team.
- Flexibility to be scheduled on any day of the week, including weekends.
- Computer proficiency required.
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