Sales Associate

Summary

As an Ambassador of the Maison, the Sales Associate achieves and exceeds sales targets while developing a client portfolio. The role delivers an exceptional client experience and supports the daily operations of the boutique.

Responsibilities

• Meet or exceed monthly sales targets and provide outstanding customer service throughout the sales and after-sales process.
• Develop client relationships, maintain accurate client records, resolve concerns, and support in-store and offsite events.
• Follow security and operational procedures; assist with boutique setup, merchandising, inventory, and special projects.
• Stay current on industry news, competitors, products, and available client relationship tools.

Requirements

• Two to five years of luxury retail experience.
• Availability to work Saturdays, Sundays, and one weekday, with flexibility for retail hours, training, and client events.
• Strong interpersonal, communication, customer service, multitasking, and attention-to-detail skills.
• Computer and internet proficiency and Microsoft Office experience; SAP knowledge is preferred.
• A college degree, additional language skills, and general knowledge of timepiece movements are preferred.