Summary
Represent the Maison by achieving sales targets, developing client relationships, and delivering exceptional service. Support the boutique's daily operations while upholding its standards and brand image.
Responsibilities
- Meet or exceed sales targets and provide outstanding service throughout each client's experience.
- Build and maintain client relationships, capture client information, and resolve concerns or escalate them as needed.
- Support in-store and offsite events, boutique setup and breakdown, merchandising, inventory counts, and special projects.
- Follow security and operational policies and stay informed about industry and competitor developments.
Requirements
- Two to five years of luxury retail experience; a college degree is preferred.
- Available to work Saturdays, Sundays, and one weekday, as well as retail hours and occasional travel for training and events.
- Strong customer service, communication, interpersonal, and organizational skills, with attention to detail and the ability to manage multiple tasks.
- Comfortable with computers and the internet; MS Office experience required and SAP knowledge preferred.
- Additional language skills and general knowledge of timepiece movements are preferred.