SummaryAs a Sales Associate at Richemont Americas in Troy, you will serve as an Ambassador of the Maison, achieving sales targets and developing client relationships. You will ensure a unique client experience and participate in daily boutique operations.
Responsibilities- Consistently achieve and exceed monthly sales targets.
- Provide exceptional customer service and adapt approach to client needs.
- Negotiate and handle objections with ease.
- Support after-sales clients and provide recommendations.
- Cultivate client relationships and capture client data for follow-up.
- Resolve client issues and escalate to Management as needed.
- Participate in in-store and offsite events and networking.
- Comply with security and operational policies and procedures.
- Assist with daily set-up, breakdown, and maintenance of the boutique.
- Participate in inventories and cycle counts.
- Assist with special projects as needed.
Requirements- 2 to 5 years of experience in luxury retail, service, or hospitality environment.
- General knowledge of timepiece movements.
- Ability to work in a fast-paced retail environment.
- Proficiency in MS Office and internet savvy.
- Excellent interpersonal and communication skills.
- Strong attention to detail and ability to multitask.
- Professional demeanor and team-player approach.
- Availability to work retail hours including weekends and travel for trainings and events.
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