SummaryAs a Sales Associate at Charlotte Premium Outlet, you will be responsible for driving sales and providing exceptional client service. You will engage in clienteling and assist with store operations to ensure a welcoming environment for all clients.
Responsibilities- Consistently achieve or exceed individual and store sales targets.
- Ensure the store is guest ready and provides a comfortable atmosphere.
- Build sales by establishing yourself as an expert in styling, seasonal trends, and product knowledge.
- Illustrate the client journey and provide a unique and elevated experience to drive repeat business.
- Demonstrate deep knowledge of Marc Jacobs products and brand values.
- Capture client data and cultivate relationships.
- Initiate regular client contact and follow-up on sales and inquiries.
- Foster collaboration and open communication with colleagues and management.
- Maintain a curious and learning attitude by seeking feedback.
- Ensure the sales floor and stockroom are well-organized.
- Adhere to all company policies and procedures.
Requirements- 1+ years of experience in retail, sales, or a related field with a focus on customer service.
- Experience in generating sales and building client relations.
- Strong verbal and written communication skills.
- Ability to deliver excellence and exceed client expectations.
- Entrepreneurial spirit and openness to change.
- Creative and innovative mindset with a collaborative approach.
- Excellent organizational and time management skills.
- Passion for the Marc Jacobs brand and products.
- Proficiency in operating a POS and Microsoft Office suite.
- Flexibility to work a retail schedule including evenings, weekends, and holidays.
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